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Công ty TNHH Flowercorner - 営業チームリーダー

17,000,000 - 22,000,000 VND 0 VND
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  • 会社情報

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CHI TIẾT CÔNG VIỆC:

This role leads a small inbound sales team and directly contributes to closing high-value orders. Ideal for Senior CS Agents, Telesales Specialists, or Junior Supervisors ready to step into a revenue ownership role.


NHIỆM VỤ CHÍNH:

  • Revenue & Conversion
  • Own Draft → Confirm conversion rate and CS channel revenue performance.
  • Coach the team on sales scripts, follow-ups, objection handling, and upsell opportunities.
  • Personally handle high-value or complex cases during peak hours.
  • Ensure revenue growth aligns with operational capacity and delivery SLA.
  • Team & Performance Management
  • Lead daily inbound sales operations and allocate workload effectively.
  • Monitor key KPIs: conversion rate, revenue per agent, response time, order accuracy.
  • Identify lost-order reasons and implement weekly improvement plans.
  • Maintain order intake discipline to prevent operational overload.

YÊU CẦU:

  • 2–5 years experience in ecommerce CS
  • Strong spoken English.
  • Experience mentoring or guiding a small team (formal leadership title not required).
  • Strong closing mindset — confident converting chat/phone inquiries into paid orders.
  • Comfortable with KPIs, targets, and revenue accountability.
  • Able to make quick decisions under pressure, especially during peak seasons.
  • Hands-on leader willing to step into frontline selling when needed.

QUYỀN LỢI ĐƯỢC HƯỞNG:

  • Quarterly performance bonus based on conversion and team KPIs
  • 13th month salary
  • Peak season bonuses (Valentine’s Day, March 8, October 20)
  • Social insurance & annual leave according to regulations
  • Fast-growth ecommerce environment with strong leadership exposure
  • Các chế độ đãi ngộ dành cho vị trí này bao gồm: thưởng tháng 13, thưởng doanh thu và thưởng lễ-tết.

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    • 概要
    • 求人 1
    • 会社規模

      20 - 99 人

    • お問い合わせ

      Anna

    • 住所

      142 Nguyễn Văn Cừ, phường Cầu Ông Lãnh, HCM

    • ウェブサイト

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