求人 / 24時間勤務 / 求人営業 / 総務＠ホーチミン市 /

17,000,000 - 22,000,000 VND 0 VND

17,000,000 - 22,000,000 VND

すぐに送信する

求人情報
会社情報

採用情報

レベル

スーパーバイザー

期限

07/07/2026

募集人数

1 人

性別

女性

職歴

から 2 まで 5 年

学位

大学

就業場所

ホーチミン市

業種

営業 / 総務 - 小売/卸売

仕事内容

CHI TIẾT CÔNG VIỆC:

This role leads a small inbound sales team and directly contributes to closing high-value orders. Ideal for Senior CS Agents, Telesales Specialists, or Junior Supervisors ready to step into a revenue ownership role.

NHIỆM VỤ CHÍNH:

Revenue & Conversion
Own Draft → Confirm conversion rate and CS channel revenue performance.
Coach the team on sales scripts, follow-ups, objection handling, and upsell opportunities.
Personally handle high-value or complex cases during peak hours.
Ensure revenue growth aligns with operational capacity and delivery SLA.
Team & Performance Management
Lead daily inbound sales operations and allocate workload effectively.
Monitor key KPIs: conversion rate, revenue per agent, response time, order accuracy.
Identify lost-order reasons and implement weekly improvement plans.
Maintain order intake discipline to prevent operational overload.

YÊU CẦU:

2–5 years experience in ecommerce CS
Strong spoken English.
Experience mentoring or guiding a small team (formal leadership title not required).
Strong closing mindset — confident converting chat/phone inquiries into paid orders.
Comfortable with KPIs, targets, and revenue accountability.
Able to make quick decisions under pressure, especially during peak seasons.
Hands-on leader willing to step into frontline selling when needed.