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Công ty TNHH Flowercorner - Sales Team Lead

17,000,000 - 22,000,000 VND 0 VND

17,000,000 - 22,000,000 VND

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Job information
Company information

Recruitment Information

Level

Supervisor

Deadline

07/07/2026

Amount of Vacancies

1 people

Gender

Female

Experiences

From 2 to 5 year

Degree

bachelor degree

Workplace

Ho Chi Minh City

Industry

Sales / Business - Retail / Wholesale

Job Description

CHI TIẾT CÔNG VIỆC:

This role leads a small inbound sales team and directly contributes to closing high-value orders. Ideal for Senior CS Agents, Telesales Specialists, or Junior Supervisors ready to step into a revenue ownership role.

NHIỆM VỤ CHÍNH:

Revenue & Conversion
Own Draft → Confirm conversion rate and CS channel revenue performance.
Coach the team on sales scripts, follow-ups, objection handling, and upsell opportunities.
Personally handle high-value or complex cases during peak hours.
Ensure revenue growth aligns with operational capacity and delivery SLA.
Team & Performance Management
Lead daily inbound sales operations and allocate workload effectively.
Monitor key KPIs: conversion rate, revenue per agent, response time, order accuracy.
Identify lost-order reasons and implement weekly improvement plans.
Maintain order intake discipline to prevent operational overload.

YÊU CẦU:

2–5 years experience in ecommerce CS
Strong spoken English.
Experience mentoring or guiding a small team (formal leadership title not required).
Strong closing mindset — confident converting chat/phone inquiries into paid orders.
Comfortable with KPIs, targets, and revenue accountability.
Able to make quick decisions under pressure, especially during peak seasons.
Hands-on leader willing to step into frontline selling when needed.